Privacy Policy

1. Overview

This Privacy Policy explains how Reputatic B.V. (“Reputatic”, “we”, “us”) collects and processes personal data when you use our website, products, and API (the “Services”).

Company details: Reputatic B.V. — Business Number: 88526461 — VAT: NL864668788B01.

2. Data we process

Account data: name, email, password hash, company name, billing details.
Operational data: IP ranges, ASN numbers, labels, configuration settings, logs of scan results.
Technical data: device, browser, approximate location (from IP), timestamps, usage metrics.
Billing data: plan, invoices, payment status; processed via our payment providers.

3. Purposes & legal bases

Provide and operate the Services (contract necessity).
Secure, monitor, and improve the Services (legitimate interests).
Billing, account management, and support (contract necessity).
Legal compliance and fraud prevention (legal obligation/legitimate interests).

4. Retention

We retain personal data for as long as needed to deliver the Services and meet legal obligations. You may request deletion; we will anonymize or delete data unless retention is required by law or to resolve disputes.

We do not sell personal data. We share limited data with trusted processors (e.g., hosting, analytics, payments, email) bound by data processing agreements and confidentiality. Transfers outside the EEA use appropriate safeguards.

6. Security

We use technical and organizational measures such as encryption in transit, access controls, logging, and regular reviews. No system is 100% secure; please protect your credentials and API keys.

7. Cookies & consent

We use essential cookies for functionality and optional cookies for analytics. You can manage preferences via the on‑site cookie banner. See the cookie details in the banner for specific names and lifetimes.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, portability, and withdraw consent. Contact [email protected]. You can also lodge a complaint with your local supervisory authority.

9. Children

The Services are not directed to children under 16, and we do not knowingly collect data from them.

10. Changes

We may update this Policy to reflect changes in law or our Services. Material updates will be announced on the site or by email. The “Last updated” date will change accordingly.

11. Contact

For privacy questions, requests, or DPA inquiries, email [email protected]. Business Number: 88526461 — VAT: NL864668788B01.